Drive customers from their screens to stores
The future for customer engagement is a combination of physical, tech, and human connection. As technology advances and the pool of data available expands, the goal is not to remove humans from the equation but to empower them with digital capabilities that allow a greater degree of customer experience.
Create more effective marketing campaigns, engaging signage, promotions, and customer experiences. Through quality data, the online and offline worlds can truly be integrated for unprecedented customer experience.
Merge the physical and digital worlds
Food and leisure activities are naturally enticing because they invite emotions that can only be fulfilled in the real world. Customers want to connect with brands and products in a traditional physical way too, but that does not mean leaving their digital savviness at the door. Uniting data from online to offline is essential in a world where customers switch between channels.
- Holistic physical and digital experience across the entire customer journey
- Customized engagement and personalized deals for customers
- digitally- enhanced experiential stores
- Advanced AI-based platform to create customer microsegments
- VR powered Gamification
- Predictive intelligence & Real-time forecasting
- Predictive analysis of social media profiles of customers for targeted marketing
- Predictive behavioral analysis and forecasting
- Micro-Segmentation based Digital Marketing
Customer Experience & loyalty has never been tougher to attain thanks to the increase of choice driven by e-commerce, but little can compare to human engagement. Customer experience can save your day, so physical stores that can adopt digital quickly thrives. PHYGITAL is the name of the game.
Block-chain based loyalty program
Reward points & Tiers
Digital Marketplace
Ship-from-store
‘click & pick’ from store
